A first class customer purchasing experience.

A first class customer purchasing experience.

I was apprehensive of using Key2lease at first as I had never purchased a vehicle through an agent before. I was however attracted to the competitive prices they offered.
I initially spoke to a gentleman named Graham who was attentive and helpful. He took note of my requirements and managed to find a vehicle which almost matched them, except for the colour. As I have to live with the vehicle for 3 years, I wanted things to be perfect so I passed on a great offer. Graham wasn't pushy and promised that I he would keep a lookout for anything that came up in the future.

At this point most companies would have given up on trying to find the right vehicle as this wasn't an easy sale. I got a phone call a couple months later from Thomas at Key2lease who had found a vehicle which matched my exact requirements - at a brilliant price. I was really happy and went ahead with ordering.
Thomas arranged all the paperwork and communication with the various parties involved and took a lot of the stress out of the purchase. I was kept up to date at every stage and was able to contact the company whenever I wanted. Thomas was patient and very professional. Even though the entire purchase was made remotely over email and phone communication there was a big feel good factor whenever I communicated with Key2lease. No pushy sales tactics, respectful communication and genuinely wanting the customer to have a great experience makes this company truly first class.
I will definitely be back for my next vehicle.

Thank you.